Banking Center Manager

Company Name:
Talmer Bank and Trust
Talmer Bank and Trust is a growing community-oriented financial institution that provides highly personalized financial services to individuals, professionals and their businesses with offices throughout the Midwest. Like other banking institutions, we offer a full array of products and services. We believe that the high level of service and personal attention provided by our employees is what sets us apart from other financial institutions.
At Talmer Bank and Trust, we take pride in developing and maintaining personalized relationships with our customers. Being a community bank is not just what we are, but who we are. Our team includes the industry's best professionals that are committed to our mission of Community, Integrity and Service.
We welcome individuals with the talent and desire to serve our community. If this sounds like you, we''d love to have you become a member of our family! We are currently looking for a customer service minded individual to join our team as a Banking Center Manager.
Manage the sales, service, and operational activities in the Banking Center. Supervise banking center personnel and ensure the highest level of quality customer service. Manager is also responsible to grow the business foothold of the bank in that particular market
Job Duties:
Create a positive working environment that facilitates exceptional service, expands profitable customer relationships and employee engagement.
Lead and direct sales, service and business development activities to achieve targeted results in the categories of Personal Checking Accounts, Business Checking Accounts, Consumer Lending, Business Banking, Mortgage Referrals, Treasury Management Referrals and Wealth Management Referrals.
Make proactive calls to customers and non-customers, to identify potential opportunities for retention and growth of customer relationships.
Facilitate regular team coaching sessions in sales, referrals, customer service and teamwork.
Develop and manage a high performing team. Directly manage all banking center employees, to include selection, training, performance management, disciplinary actions, individual career development and retention.
Comply with all bank policies and ensure all legal and regulatory requirements are being met.
Demonstrate Talmer''s commitment to the community by actively participating in community organizations and activities to enhance the bank''s image and develop additional business and referral sources.
Develop and maintain relationships with assigned internal business partners in order to develop lasting customer relationships and refer clients and prospects to each other.
Performs other job-related duties as assigned.
Bachelor''s degree in business-related field; or an equivalent combination of education and experience is preferred.
Five years management experience with staff development; (direct management of staff to include coaching, sales leadership and operations.)
Three to five years of prior experience managing a banking center is highly preferred.
Proficient in Microsoft Office applications.
Must have proven small business lending experience.
Must be able to market products and services to Centers of Influence.
Strong community involvement.
Exceptional written and oral communication skills.
Must have a professional demeanor.
Strong organizational skills.
Strong ethical and confidentiality awareness background
General Working Conditions:
This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.
This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.
Talmer Bank and Trust is proud to be an Equal Opportunity Employer-Minority/Female/Disability/Veteran, committed to workplace diversity
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Date: 2014-06-04
Country: US
State: MI
City: Sterling Heights
Postal Code: 48310
Job Type: Regular Full-Time

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